The Essentials of Email Etiquette


Those accidental reply-alls and empty subject fields in your inbox tell the truth—too many people still don't know the basics of proper email etiquette. Here are eleven rules to forward on or follow.

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Career writer Marci Alboher touches on a few areas where your email manners might need tweaking. Our own email training impulses align with the importance of descriptive subject lines, and more people should avoid the impulse to have the last word. According to Marci, "there is usually no reason to cap off a long exchange with 'thank you' (and certainly, 'you're welcome')." There tends to exist a natural end point in conversations, so let it end there.

The article also suggests senders should ask whether someone prefers documents to be sent as attachments or pasted in the body of the message before sending. If back-and-forth editing of text is required, try using shared collaboration tools, something like previously mentioned webapp Show Document, in lieu of updating and sending attachments between or among parties.

Take a look at the full post for the entire rundown of email tips, then come back and tell us about your email dos and don'ts. What simple steps could your friends and co-workers take to improve their emailing? Do you have any absolute email don'ts? Share your thoughts below.